Bilingual Housing Specialist - Community Based Shelter Program

FamilyAid Boston is seeking a Bilingual Housing Case Manager to work in our Community Based Shelter Program.

Summary of the Position:  

The Housing Specialist works with families to identify housing options, design a housing plan, and to coordinate the move from shelter to safe, appropriate, permanent housing as quickly as possible. A key accountability of this position is to engage with landlords, property owners, and realtors throughout the Commonwealth and develop a supply of readily available, affordable housing units for homeless families.

Duties & Responsibilities: 

  • Conducts initial assessment of participant families for the purpose of determining housing needs and housing search capabilities, as well as barriers to future housing. 
  • Collaborates with team to develop, monitor, and modify individualized housing placement plan for each family.
  • Educates and assists families in the housing placement and stabilization process.
  • Assists families with housing applications, identification and remediation of barriers, and mobilization of resources.
  • Monitors and supervises compliance and progress of efforts and outcomes.  
  • Accompanies families to housing interviews, screenings, and other appointments. 
  • Conducts research regarding rental housing market, including industry standards, best practices, lead remediation requirements, occupancy laws, etc. 
  • Connects with housing authorities, management companies, landlords, property owners, and realtors to identify and cultivate unit leads.
  • Provides written progress reports in a timely manner, as required by FamilyAid and the contracting agency, the Department of Housing and Community Development.  
  • Additional responsibilities as directed by the Housing Coordinator and Program Manager. 

Qualifications: 

  • Previous social service experience and a strong interest in working with homeless families. 
  • Previous experience in real estate with knowledge of affordable housing options and success locating housing for extremely low-income families.
  • Bilingual Spanish preferred.
  • Ability to work with families from diverse social, cultural, and ethnic backgrounds in a culturally sensitive, team oriented approach. 
  • Excellent verbal and written communication skills, preferably with bilingual capability. 
  • Strong computer skills. 
  • Ability to strengthen relationships and educate landlords on the Commonwealth’s HomeBASE program and its stabilization component.
  • Valid Driver’s License with the ability to navigate urban environment.

Supervision:

Community Based Shelter Program Housing Coordinator

Location: 

The position is based at 727 Atlantic Avenue, Boston, MA. 
An expectation that significant amount of work time will be spent in the field.

Hours: 

Full-time 40 hours. 
Weekdays 8:30 am – 5:00 pm with the flexibility to best meet families’ needs. 
Some Evening/Weekend availability will be required. 

         
If you are interested, please email a cover letter and resume to:
Human Resources
FamilyAid Boston
727 Atlantic Ave
Boston, MA 02111
Email: hr@familyaidboston.org

FamilyAid Boston is committed to a policy of equal employment opportunity without regard to race, color, national origin, religion, disability, gender, gender identity, sexual orientation, or age.

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