What We Do
FamilyAid is the leading provider of solutions to family homelessness in Massachusetts, empowering parents and caregivers facing homelessness to secure and sustain housing and build strong foundations for their children’s futures. The Boston Globe has ranked us as one of Massachusetts’ Top Places to Work.
Interested in joining our team and making a real impact?
How We Do It
Innovative
We inspire creativity, embracing fresh ideas to drive meaningful change.
Collaborative
Our team-based environment allows ideas to flourish through shared expertise and support.
Data-Driven
Our decisions are rooted in data and focused on outcomes to ensure success.
Our Core Values
What Sets Us Apart
We’re proud to have over 100 years of experience providing dedicated services to families facing or experiencing homelessness. Our staff are more than just qualified experts; they’re a close-knit team, each member fully trained and deeply passionate about helping families in need.
Our work is centered on families–children and parents–experiencing or facing homelessness. If you’re eager to make a difference, FamilyAid is the place for you. Join our team of front-line supporters and top-line strategists and become part of a mission that transforms lives.
Award-Winning Programs and Culture
Our primary goal is to support our families in achieving long-term, intergenerational success. As part of the Aspen Institute’s Ascend Network, our 2Gen programs put the health and well-being of both children and parents at the forefront. This data-backed method works, and our success rates prove it.
We are proud to be listed as a top-rated charity on independent review sites like Charity Navigator and Candid’s Guidestar.
We care about the health and well-being of our staff and are committed to making FamilyAid a great place to work. Rather than tell you about it, we thought you might like to read some of our employees’ comments yourself:
What Matters to Us
Our Mission
FamilyAid empowers parents and caregivers facing homelessness to secure and sustain housing and build strong foundations for their children’s futures.
Our two-part mission complements our two-generational work to achieve it, which focuses on children and parents to ensure intergenerational success and prosperity.
Diversity, Equity and Inclusion
Our work for our families is made more effective by the diversity of our team:
• 58% have lived experience
• 75% BIPOC
• 52% bilingual
• 11% LGBTQIA+
• 18 years average work experience
How We Support You
Generous Benefits Package
We are committed to ensuring that our staff are shielded from big, unexpected expenses. We provide:
- 80% of health plan premiums, even for families.
- 50% of health plan deductibles.
- $500 to employee FSAs each year.
- 37+ days of paid holiday, vacation and personal time to all full-time employees.
Tremendous Growth Opportunities
FamilyAid has been continually growing and expanding the services available to families over the past few years. With upcoming opportunities like our new Family Navigation Center, interdepartmental collaboration is necessary and encouraged.
Staff are kept prepared through training in trauma-informed care, de-escalation and state-of-the-art 2Gen program service delivery.
Supportive, Encouraging Workplace
We hire the best talent and equip our staff to do their best work through regular training, collaboration and highly flexible scheduling.
At FamilyAid, everyone has a voice regardless of their position. Through our open-door policy, ideas and questions are heard and employees are celebrated for their successes and supported when they need help.
