privacy policy

FamilyAid Boston values your privacy, and we are committed to protecting it. This privacy notice discloses the privacy practices for FamilyAid Boston and our website,

This privacy notice applies solely to information collected by this website. FamilyAid Boston collects two kinds of information through our website: general usage data and individually identifiable information.

General Use Data
Our server automatically recognizes and collects the IP address of each visitor to our website. We collect information about visitors to the site, such as the number of visitors and donors, what pages they access, and the length of their visit. We also may collect certain non-personally identifiable information when you visit the site or fill out forms, such as the type of browser you are using, the type of operating system you are using, and the domain name of the Internet service provider. This information is used in aggregate form in order to manage our website and improve its content.

This website employs cookie technology. A "cookie" is a small piece of information that a website asks your browser to store on your hard drive. This information helps the website "recognize" you instantly. Cookies recall information you entered before so you don't have to reenter it again, tell us what pages on the site you previously visited, and help us determine whether you came to the site from a particular internet link. If you prefer, you can disable cookies on your browser settings. You may still use our website, even with cookies disabled.

Individually Identifiable Information
FamilyAid Boston collects individually identifiable information about you when you choose to share information about yourself on our website. For example, you may choose to make a donation online, request information, or sign-up for our email newsletter. To complete these transactions, the website may direct you to a form that requests personal information that includes, but is not limited to, your mailing address, e-mail address, telephone number and your name.

Use of Individually Identifiable Information
Individually identifiable information is used by FamilyAid Boston to provide you with information or to deliver the services you have specifically requested. Donor contact information gathered on our website is entered into our constituent relationship management database so that we can record and track all charitable contributions from individual donors. 

FamilyAid Boston uses e-mail and postal addresses collected from an assortment of website transactions and interactions to send communications highlighting organizational news, information, fundraising, and other topics related to our work. You may opt out of any future contacts from us at any time by contacting us at or 617.542.7286, or by specifying your preference in response to any communications from us.

Sharing of Information
FamilyAid Boston will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Like many nonprofits, we occasionally exchange some of our donors' names and postal addresses with carefully selected nonprofit educational, cultural, health, and social service organizations. Our exchange program provides other nonprofits with only your name and postal address.
If at any time you would like to check or update our record of your information, please contact us at or 617.542.7286.

FamilyAid Boston is committed to protecting your information. When you submit personal or sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only FamilyAid Boston employees who need the information to perform a specific job (e.g. fundraising office) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

FamilyAid Boston’s website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Changes & Your Consent
By using our website, you consent to the collection and use of personal information by FamilyAid Boston as described in this Privacy Policy. We reserve the right to change our Privacy Policy at any time. If this policy should change, we will post the policy changes on this page. Once posted, such changes shall be effective immediately. Your continued use of this site shall be deemed as acceptance of the modified policy.

We welcome feedback on our Privacy Policy. Please send all comments and questions to


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